FAQ

1. Can I pay with crypto?

Of course you can!  In fact, we encourage you to use crypto for payments!  We accept BTC, LTC and ETH.   

2. How long does shipping usually take?

We are a small operation so we print on demand per order.  On average, your order will be sent out 3 to 4 days after placing the order.  In terms of estimated shipping times, please see below:

USA: 3 to 5 business days
CANDA: 5 to 10 business days
INTERNATIONAL: 10 to 20 days

3. Do you ship internationally?

Yup!  We totally do!  However, please be aware that international shipments may incur customs fees.  Each country has different customs policies and the fees are usually based on a variety of factors like weight, value and size.  We do not take responsibility for said custom fees.

4. What do I do if my order never arrived?

It’s super rare that this ever happens, but on the off chance that bad luck strikes, please first check your shipping confirmation to make sure you listed the correct address.  If you find that you listed the wrong address, we would be more than happy to re-send your order, but unfortunately, it will have to be at your cost.

If you find that the shipping address was correct, then please let us know at support@zealotsandvillains.com.  In the subject line please write “ORDER NEVER ARRIVED: YOUR ORDER #” and we will get back to you as soon as possible.

5. My order arrived damaged.  What do I do now?

Although we are a small company, we will always try our best to ensure we provide the highest quality possible.  If your order arrives damaged, please let us know within one week of receiving the order.  Send an e-mail to support@zealotsandvillains.com with the subject line “DAMAGED ORDER: YOUR ORDER #” along with a brief description of the kind of damage.  We will get back to you as soon as we can. 

6. Can I return my order?  What if I ordered the wrong size?  What if I changed my mind and realized that I hate your shirts?

First of all, everyone is entitled to their own opinions, but if your opinion is that our shirts suck, then well, your opinion is just factually incorrect.  Moving on.

Like we mentioned earlier, we’re a super small company.  We really do try our best to accommodate any problems you might have, but unfortunately we cannot accept returns or provide refunds. 

The only exception is if you received an apparel order that had the wrong size printed on it.  On the super slim chance this occurs, please contact us at support@zealotsandvillains.com with the subject line “WRONG SIZE PRINTED: YOUR ORDER #” and we will get you fixed up right away.